pricing
CrateDB Pricing – Put machine data (and us) to work for you
CrateDB is an open source SQL database that’s built for real time machine data analytics systems. Check out CrateDB pricing for enterprise features and dedicated support.
Ascent |
Base camp |
Summit |
CrateDB as a Service |
|
| Enterprise Features | Yes | Yes | Yes | Yes |
| Support Hours | Business hours | Business hours | 24 x 7 | 24 x 7 |
| Response Time | 8 business hours | 4 business hours | 1 hour | 1 hour |
| Contact Channels | Email, Web, Slack | Email, Web, Slack, Phone | Email, Web, Slack, Phone | Email, Web, Slack, Phone |
| Support Contacts | 2 | 4 | 8 | 8 |
| SLA | Yes | Yes | Yes | Yes |
| Technical Account Manager | – | – | Yes | Yes |
| Cluster planning & resizing | – | Yes | Yes | Yes |
| Architecture & performance reviews | Yes | Yes | Yes | Yes |
| Hot Fixes | – | – | Yes | Yes |
| Price |
About CrateDB as a Service |
“It is a pleasure working with companies like Crate.io, that listen and care about their customers.” – Avuxi