CrateDB is an open source SQL database that’s built for real time machine data analytics systems. Check out CrateDB pricing for enterprise features and dedicated support.
Ascent |
Base camp |
Summit |
CrateDB as a Service |
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| Enterprise Features | Yes | Yes | Yes | Yes |
| Support Hours | Business hours | Business hours | 24 x 7 | 24 x 7 |
| Response Time | 8 business hours | 4 business hours | 1 hour | 1 hour |
| Contact Channels | Email, Web, Slack | Email, Web, Slack, Phone | Email, Web, Slack, Phone | Email, Web, Slack, Phone |
| Support Contacts | 2 | 4 | 8 | 8 |
| SLA | Yes | Yes | Yes | Yes |
| Technical Account Manager | – | – | Yes | Yes |
| Cluster planning & resizing | – | Yes | Yes | Yes |
| Architecture & performance reviews | Yes | Yes | Yes | Yes |
| Hot Fixes | – | – | Yes | Yes |
| Price |
About CrateDB as a Service |
“It is a pleasure working with companies like Crate.io, that listen and care about their customers.” – Avuxi