Free trials and promotions regularly offers promotions, consisting of either free or discounted offers on CrateDB Cloud database-as-a-service products. Promotions can involve discounts of up to 100% on any dimensions of the product: for example, there can be promotions on specific subscription plans or on scale units (the number of nodes in a cluster) within a plan. Promotions may last indefinitely or for limited periods of time.

In this guide, we explain step by step how to make use of such promotions, as well as when payment information will be required. While we hope the process is self-explanatory, feel free to refer to this guide as an aide where required.

Keep in mind that you can also try out CrateDB Cloud at any time by following the default cluster deployment tutorial and choosing the Development plan, which is designed for just this purpose.


Free and discount promos are currently not supported for subscription plans offered through the SaaS marketplaces (AWS and Azure Marketplace).

Table of contents

Sign up

In order to make use of a promotion, you must first sign up with an account. You can follow the process described in the signup tutorial to do so. Follow the steps and log in (or if you already have a username and password for CrateDB Cloud, use those credentials). Once logged in, you will be forwarded to the CrateDB Cloud Console Organization overview screen.

Before you can launch your promo cluster, you need to have an organization and a project (which are organizational containers that the cluster must operate in). Fortunately, the project will be created as part of cluster deployment. That means there is only one additional preliminary step to take: creating an organization.

Create an organization

Before the promoted cluster can be deployed, it is necessary to create an organization within the CrateDB Cloud Console. The trial cluster is then deployed within this organization. When you arrive for the first time at the CrateDB Console Organization overview, you should be prompted to create an organization.

Create an organization

Enter the desired name for the organization in the field and click Create organization. Once this is done, you will be returned to the CrateDB Console Organization overview, where you can start deploying your free or discounted cluster.

Deploy a promotional cluster offers two types of promotional offers from time to time: free (trial) offers and discounted offers. You can find a step-by-step tutorial for how to deploy either kind of cluster below.

Discounted promotional cluster

To deploy a discounted promotional cluster on CrateDB Cloud, follow the signup process and create and organization as described above. Then, once arrived once more at the Dashboard tab of the Organization overview screen, click on the Deploy cluster button.

Deploy a cluster

This will take you to the cluster deployment screen. All the steps required for cluster deployment are contained within this screen (and, where relevant, the billing information screen). The cluster deployment screen consists of three steps: region selection, cluster configuration, and account settings.


To identify a promotional offer where a discount is available, look for the % icon under the cluster scale panel.

Promotional icon

Region selection

First, select a region. Your cluster will be deployed in this region.

Region selection


Your choice of region may affect the price of the cluster. Refer to the price total indicated at the bottom right of the screen.


Next, go through the cluster configuration process. On the left-hand side, you can choose a subscription plan. You can also select the storage capacity you want the cluster to have by means of the dropdown menu in the middle panel. As you select each subscription plan and configure your storage capacity, you will see that the values for CPU, RAM, and storage per node change accordingly.

Finally, on the right the cluster scale overview shows the total values for the cluster. The cluster scale panel also allows you to increase the number of nodes you want in your cluster.

Cluster configuration panels

To sum up: the configuration of the cluster depends on the hardware values per node and the number of nodes in the cluster. The hardware values per node are determined by the choice of subscription plan and the storage capacity is determined by your choice of storage. The number of nodes depends on the scale unit chosen with the slider.

Each of these choices will affect the price of the cluster. You can always find the total price per hour and per month in the blue bar at the bottom of the screen.

Total price information bar

Account settings

At the bottom of the deployment screen you can configure your account settings. Since you have already created an organization, it does not need to be set here. However, you can now define a project that the cluster can be deployed in, as well as the cluster name. You also determine the database username and password that you can use to access the cluster Admin UI later on.

Account settings menu

Note that the cluster name has certain validation requirements: it may contain only numbers, letters, and the dash symbol -. It must begin with a letter and end with a letter or a number, and must be at least three characters long.

Click Next at the bottom right to proceed.

Billing information

For a discounted cluster, you will be taken to a new screen where you can fill out your billing information. Our payment processing is supported by Stripe. At the bottom right you can find the cards accepted by When you have filled out the necessary information, click Deploy below it.

Billing information screen

The payment and billing information you have submitted will be saved in the Billing tab of the Organization Overview page in the CrateDB Cloud Console.

You can at any time check your current accumulated bill at the bottom left of the CrateDB Cloud Console screen:

Cloud Console billing meter

Finish up

If all is well, you will be shown a popup confirming the deployment is in progress and showing you once again your database username and password. Since this is the last time you will be shown the cluster access credentials, you may want to copy them into a safe location (e.g. a password manager). Beyond the popup, you will see the Cluster Overview screen in the CrateDB Cloud Console. The section ‘Status’ on the left-hand side will show you that the cluster is being set up. Once it is done, this will show Available and you will be able to see cluster metrics.

Free promotional cluster

Just as clusters may be discounted based on different aspects of the product, so clusters may be offered free based on any of these dimensions. As with discounts, the free offer may last indefinitely or for a limited amount of time.

In the case of a free cluster, the process is essentially the same as described above. Choose the promotional cluster in the cluster deployment screen when you have signed up and created an organization. When the cluster is promotional, it will have a % symbol under the node selector, as described above. Free clusters, as opposed to discounted ones, the price indicator bar at the bottom will show that it costs zero. If the cluster in question is free for a limited period of time, the price indicator bar will show what it will cost when it is no longer free, and after what period of time (in months) this will apply.

Naturally, for a free cluster, no billing information is required.

Use your cluster after the promotion

When your free or discounted cluster period ends, you can of course continue to use it. If you wish to continue using the cluster after a free period has expired, you must fill out the billing information in the Billing tab of the Organization Overview in the CrateDB Cloud Console. Otherwise, the cluster will be deleted soon after expiry of the free period. For more information on using the CrateDB Cloud Console, refer to the Console overview in the reference documentation.


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