Console overview

The CrateDB Cloud Console is a hosted web administration interface for interacting with CrateDB Cloud. This overview gives you all the basic information for using the CrateDB Cloud Console. If you ever want to find where and how to do something in the Console, start here. Refer to individual items in the current section of the documentation for more information on how to perform specific operations. You can also refer to our glossary for more information on CrateDB Cloud-related terminology.

Table of contents


CrateDB Cloud sign-in screen

The CrateDB Cloud user interface permalink is the CrateDB Cloud Console. You can deploy a trial cluster on the CrateDB Cloud Console for free.

Here is a list of all currently available regions for CrateDB Cloud:



AWS West Europe

Azure East-US2

Azure West Europe

Azure East-US2 and Azure West-Europe are managed by Microsoft Azure. The AWS region is managed by AWS and is located in Ireland. Note that the AWS region does not serve the CrateDB Cloud Console directly.

From the Cloud Console homepage, you can sign in using a Github, Google, or Microsoft Azure account or by creating a separate username and password.

If you don’t have a Cloud Console account yet, follow the steps in the signup tutorial. Select the authentication method you wish to use. From there, you will be given the option to sign up.

Once signed in, you will be presented with the Organization overview.


The organization is the highest structure in your CrateDB Cloud Console. Multiple clusters and users can exist in a organization at any moment. For first-time users, an organization called “My organization” is automatically created upon first login.

To see list of all the clusters in your organization, go to the Account tab in your left-hand menu:

Cloud Console organization overview

The Organization overview consists of seven tabs: Clusters, Settings, Users, Billing, Payment Methods, Audit Logs, and Regions. By default you are brought to the Clusters tab, which provides a quick overview of all your clusters.

If you are a member of multiple organizations, you can quickly change between them on every tab/page in the Cloud Console. Simply use the dropdown menu at the top right of the current page/tab:

Cloud Console quick org swap

The CrateDB Cloud Console is structured on a per-organization basis: all pages and tabs in the Console will display values for the currently selected organization.

Organization Settings

The Settings tab shows you the name, notification settings, and ID of your currently selected organization.

Cloud Console organization settings tab

By clicking the Edit button next to the organization, you can rename it. Here you can also set the email address for notifications and indicate whether you want to receive them or not.

Organization Users

The Users tab shows the users associated with the organization, as well as their user role and their email address.

Cloud Console organization users tab

If you are an organization admin, you can edit these by clicking the pen icon or delete users by using the bin icon. To add new users to the organization, in this tab, click the Add user button in the top right. In the popup menu, you can add users by ID or by email address. If they are not yet a member of your organization, they will receive an email invitation to do so.

Cloud Console organization users invitation via email

To learn more about user roles and their meaning, see our documentation on user roles.

Organization Billing

The Billing tab shows all your existing subscriptions, along with which cluster is currently using the subscription. The current accumulated billing snapshot is also visible here, along with additional information:

Cloud Console billing meter


Subscriptions cannot be deleted in the billing tab. To delete a subscription, please contact support.

Organization payment methods

This tab shows all the information about your payment methods. If you have signed up with a credit card for your cluster (the recommended route), your card information overview will be shown here.

In case you use multiple cards, a default card can be set and cards can be deleted from the list by using the dots icon to the right of the card listing. Click the Add payment method button at the top right to add a new card.

Cloud subscription payment methods can also be added here.

Cloud Console payment methods

Organization Audit Logs

This tab shows the Audit Logs of the current organization.

Cloud Console organization audit log tab

In the Audit Log, a user with the correct credentials (an organization admin) can see an overview of logged changes to the organization.

Organization Regions

In this tab, you will see the available regions for cluster deployment. It is possible to deploy clusters on this screen as well, by clicking the Deploy cluster button under each respective region field.

For those with access to CrateDB Edge, This tab also allows the deployment of CrateDB Edge clusters in a custom region. To do so, provide a name for the custom region and click the Create edge region button. Once created, the custom region will appear:

Cloud Console organization regions tab

This field will show a script to set up the dependencies for cluster deployment in the custom region. Apply the script in your local CLI and follow the prompts to proceed. A --help parameter is available within the script for further information.


The detailed view of Cluster provides a broad range of relevant data of the selected cluster. It also displays metrics for the cluster. It can be accessed by clicking “View” on the desired cluster in the Clusters tab.

Cloud Console cluster overview page

Information visible on the Overview page includes:


  • Status: Current status of your cluster:

    • GREEN: Your cluster is healthy.

    • YELLOW: Some of your tables have under-replicated shards. Please log in to your cluster’s Admin UI to check.

    • RED: Some of your tables have missing shards. This can happen if you’ve recently restarted a node. Our support team is already notified and investigating the issue.

  • Cluster ID: The unique ID of the cluster.

  • Region: Name of the region where the cluster is deployed.

  • Plan: This shows what subscription plan the cluster is running on. For more information on our plans, see the documentation on subscription plans.

  • Version: This indicates the version number of CrateDB the cluster is running.

  • Storage metrics: Used and overall storage of the cluster.

  • Date created: The day of the original deployment of the cluster.

  • CPU metrics: Current CPU utilization of the cluster.

  • Number of nodes: Number of nodes in the cluster.

  • Deletion protection: Displays whether the deletion protection feature is on or off.

Admin UI

  • Access cluster: The Open Admin UI button connects you to the CrateDB Admin UI for the cluster at its unique URL.


The Cluster URL points to a load balancer that distributes traffic internally to the whole CrateDB cluster. The load balancer closes idle connections after four minutes, therefore client applications that require stateful connections (e.g., JDBC) must be configured to send keep-alive heartbeat queries.

Next Steps

  • Connect to your cluster: Click the “view code snippets” link to see a list of snippets for the available clients and libraries. These include: CLI clients, Java, JavaScript, PHP, Python, and Ruby.

  • Demo data: Clicking the “import the demo data” will show you two snippets that can be used in the SQL Console of your Admin UI. The first snippet will create a “nyc_taxi” table, and the second one will populate it with our demo dataset.

  • Backups: The “see my backups” will take you to the Backups tab, where you can see all your backups.

For more information on the CrateDB concepts used here, refer to the CrateDB architecture documentation or the glossary.


The access tab contains your credentials, security settings, allowlist, and information about private endpoints.

Cloud Console cluster access tab


Here you can change your CrateDB database password.


Click the box labelled Deletion Protected to add deletion protection to your cluster. This will ensure that your cluster cannot be deleted while the Deletion Protection is turned on.


By using the IP allowlisting feature, you can restrict access to your cluster to an indicated IP address or CIDR block. Click the blue Add Address button and you can fill out an IP address or range and give it a meaningful description. Click Save to store it or the bin icon to delete a range. Keep in mind that once IP allowlisting has been set, you cannot access the Admin UI for that cluster from any other address.

If no allowlist address or address range is set, the cluster is publicly accessible by default. (Of course, the normal authentication procedures are always required.) Only an org admin can change the allowlist.

Private endpoints

A private endpoint, or private link, is a mechanism that allows a secure, private connection to your cluster. Effectively, it allows you to bypass the public internet when accessing the environment where your cluster is deployed. Note that private endpoints don’t work accross providers, meaning that if you want to securely access your AWS cluster, you must do so from within the AWS environment.

If you’re interested in this feature, fill out the provided form by clicking “Request Private Link”.


You can find the Backups page in the detailed view of your cluster. By default, a backup is made every hour. You can see and restore all existing backups here.

The Backups tab provides a list of all your backups. By default, a backup is made every hour.

Cloud Console cluster backups page

You can also control the schedule of your backups by clicking the Edit backup schedule button.

Cloud Console cluster backups edit page

Here you can create a custom schedule by selecting any number of hour slots. Backups will be created at selected times. At least one backup a day is mandatory.

To restore a particular backup, click the Restore button. A popup window with a SQL statement will appear. Input this statement to your Admin UI console eitheir by copy-pasting it, or clicking the Run query in Admin UI. The latter will bring you directly to the Admin UI console with the statement automatically pre-filled.

Cloud Console cluster backups restore page

Cluster Cloning

Cluster cloning is a process of duplicating all the data from a specific snapshot into a different cluster. Creating the new cluster isn’t part of the cloning process, you need to create the target cluster yourself. You can clone a cluster from the Backups page.

Cloud Console cluster backup snapshots

Choose a snapshot and click the Clone button. A popup window will appear, where you can specify to which existing cluster the snapshot should be cloned. If you don’t have a second cluster created, click the Deploy a new cluster button, and you will be brought to the cluster deployment screen. After you’ve selected a cluster, click the Clone to selected cluster.

Cloud Console cluster clone popup


Keep in mind that cloning a cluster will rewrite all the existing users from the target cluster. The tables already existing on the target cluster are not affected. Cloning also doesn’t distinguish between cluster plans, meaning you can clone from CR2 to CR1 or any other variation.

Failed cloning

There are circumstances under which cloning can fail or behave unexpectedly. These are:

  • If you already have tables with the same names in the target cluster as in the source snapshot, the entire clone operation will fail.

  • There isn’t enough storage left on the target cluster to accommodate the tables you’re trying to clone. In this case, you might get an incomplete cloning as the cluster will run out of storage.

  • You’re trying to clone an invalid or no longer existing snapshot. This can happen if you’re cloning through Croud. In this case, the cloning will fail.

  • You’re trying to restore a table that is not included in the snapshot. This can happen if you’re restoring snapshots through Croud. In this case, the cloning will fail.

When cloning fails, it is indicated by a banner in the cluster overview screen.

Cloud Console cluster failed cloning


The Metrics tab show shows two graph panels: one for the average response time of a query (in milliseconds) and one for the total number of queries per second.

Cloud Console cluster metrics page

The contributions of each type of query to the total results displayed in the graph panel are displayed in different colors. These values can also be read directly by hovering over the relevant point on the time axis (the X axis).


On the Scale tab, current configuration of your cluster is shown. You can see your current plan, resources of a single node, and overall resources of the cluster.

Cloud Console cluster scaling tab

You can scale your cluster by clicking the Edit cluster configuration button in the top-right:

Cloud Console cluster scaling edit

Now you can do three different things:

  • Change the plan of your cluster

  • Increase storage on each node

  • Icrease/decrease the number of nodes

You can do only one of those operations at a time, i.e. you can’t change plans and scale the number of nodes at the same time.

The difference in price of the cluster can be seen on the bottom right, when choosing different configurations.


Any promotions or discounts applicable to your cluster will be applied for your organization as a whole at the end of the billing period. Due to technical limitations, they may not be directly visible in the cluster scale pricing shown here, but do not worry! This does not mean that your promotion or discount is not functioning.


Storage capacity increases for a given cluster are irreversible. To reduce cluster storage capacity, reduce the cluster nodes instead (up to a minimum of 2, although we recommend maintaining a minimum of 3 for production use).


The Upgrade cluster tab shows two things: the current version of the cluster and, if a minor upgrade or patch upgrade is possible, a list of available upgrades. If no upgrade is possible, because the cluster is up to date with the latest version of CrateDB, nothing will be displayed in the Available Upgrades panel. You can upgrade a cluster from the Available upgrades panel by clicking the Upgrade button next to a specific shown version. Depending on how much data you have in your cluster, upgrading might take a while, during which other cluster operations will be disabled. Your cluster’s nodes will be upgraded one at a time, so your cluster will remain available through the process.

Cloud Console cluster upgrade tab

You can also click the document icon next to a listed version. This will bring you to the release notes of said version.

Major upgrades of CrateDB are carried out for CrateDB Cloud customers by the CrateDB Cloud engineering team.


Using the upgrade method in the CrateDB Cloud Console, you can only upgrade one minor version at a time, and only to the latest or last patch version of a given minor version. (Upgrades to other patch versions are possible using Croud clusters upgrade.) Downgrades are never supported.

Delete cluster

Clusters can be deleted on any of the Cluster overview tabs, by clicking the Delete cluster button in the top-right.


All cluster data will be lost on deletion. This action cannot be undone.


The Documentation link takes you directly to the CrateDB Cloud documentation, which you are reading right now!


The Community link goes to the CrateDB and CrateDB Cloud Community page. Here you can ask members of the community and employees questions about uncertainties or problems you are having when using our products.


The Account page shows the current account you are using to interact with the CrateDB Cloud Console. It shows the username as well as the email address associated with that username. It also shows a list of all organizations you are involved in, with your user role and the date of its creation.

Cloud Console account

The latter can be edited in this screen by clicking the Edit button at the top right.

You can also create and delete organizations on the Account page. To create a new organization, click on Create new organization at the top right above the organization list. The organization creation process is then the same as when you first sign up for the CrateDB Cloud Console. To delete an organization, click the trashcan icon next to the organization in the list.

To switch the active organization, click on the organization name in the list. All organization, and cluster management options displayed in the CrateDB Cloud Console will then refer to that organization until you switch organizations again.


Use the Logout button to log out of your current account and leave the CrateDB Cloud Console.


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